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LDX / CUSTOMER STORIES
What our customers say
4.775 / 5 · 100 reviews
Historical reviews supplied by LDX. Business-name mentions are updated to LDX; reviewer names, dates and ratings remain as supplied.
H
Hannah
★★★★★★★★★★5 / 5
10/10 review on my wedding dress and also a LDX customer support
I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
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I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
S
Selene
★★★★★★★★★★5 / 5
I highly recommend LDX
My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one.
The quality is so great and the price is amazing, the shipping process was pretty easy and fast!
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My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one.
The quality is so great and the price is amazing, the shipping process was pretty easy and fast!
I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...
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I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...
Our AI-generated concept visuals are credited to LDX Stores and are illustrative design references, not photographs of finished products. Any applicable rights are reserved. Publication on this website does not grant permission for third-party reuse. Rights in AI-generated material may depend on applicable law; we do not claim exclusive copyright in every generated element. Original product photographs are identified separately and are not covered by an automatic reuse license.
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Project questions, answered
Can I start without a tech pack?
Yes. Send your sketch or reference, garment type, sizes and planned quantity. LDX Stores can discuss the pattern, sample and tech pack support you need.
What is the minimum order quantity?
There is no single published minimum for every design. The quantity depends on the fabric, construction and finish. Share your planned quantity so we can confirm what is feasible.
How much does a custom garment cost?
Selected LDX custom clothing options have starting prices under US$100. Final quotes depend on design, materials, measurements, finishing and quantity. Confirm development work and delivery charges separately. Published product-specific ranges apply only to the named designs.
How long does production take?
The photographed custom dance costume designs have a stated production time of 7–14 days. Confirm shipping separately. For other garments, the timeline is agreed after reviewing the design, materials, quantity and sample requirements.
Does sending an enquiry place an order?
No. An enquiry starts a discussion. Confirm the design, sizing, materials, price, production scope and delivery arrangements with LDX Stores before placing an order.
LDX develops custom clothing in Sialkot, Pakistan, from your sketch, references or specification. Selected entry-level options start under US$100. Your final quote depends on the design, materials, measurements, finishing and quantity.
Confirm the included development work, garment pieces and delivery charges in writing. The starting price is not a price for every photographed garment.