LDX / CUSTOM CLOTHING

How to order custom clothing from LDX

Start with a design brief, agree the materials and measurements, review the quote and sample requirements, then confirm the order with LDX.

LDX / CUSTOMER STORIES

What our customers say

4.775 / 5 · 100 reviews

Historical reviews supplied by LDX. Business-name mentions are updated to LDX; reviewer names, dates and ratings remain as supplied.

Hannah

5 / 5

10/10 review on my wedding dress and also a LDX customer support

I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...

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I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
Selene

5 / 5

I highly recommend LDX

My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one. The quality is so great and the price is amazing, the shipping process was pretty easy and fast!

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My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one.
The quality is so great and the price is amazing, the shipping process was pretty easy and fast!
Sarah

5 / 5

⭐⭐⭐⭐⭐ Absolutely Wonderful Experience – Highly Recommend LDX!

I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...

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I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...

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1. Prepare your design brief

Send a sketch or clear front and back references. Explain the occasion, silhouette, coverage, colour and details you want. A photograph communicates direction; it does not confirm fabric composition or show every construction detail.

Include your planned quantity, budget, destination and event date. If you do not have a tech pack, say which details are ready and which you need help developing.

2. Agree the specification and quote

LDX reviews the request and discusses feasibility. Record the chosen material, lining, support, closures, measurements, garment length, included pieces and finishing in one approved specification.

Ask what sampling or fitting review is required, how changes will be handled, and which costs are included. Starting options under US$100 are available for selected scopes; final pricing is design-specific.

3. Review fit and approve production

Follow the measurement instructions agreed for your garment. Do not substitute a usual shop size for requested body measurements. Where a sample is part of the project, review its fit, movement and finish before authorizing the next stage.

Keep approval notes together and identify any changes by version. A new neckline, fabric or silhouette may require a revised quote or timeline; confirm the impact before proceeding.

4. Confirm delivery and aftercare

Agree production time separately from transit time. Confirm the destination, delivery method and charges, plus any taxes or duties applicable to the destination. Do not assume a displayed event date is a guaranteed arrival date.

Request care instructions for the final fabric and trims. Confirm the order-specific alteration, return, cancellation and payment terms before paying. The enquiry form starts a conversation and does not itself create an order.

Custom order questions

Do I need a tech pack?

No completed tech pack is required to start the conversation. Send your sketch or references and discuss any pattern, sample or specification support needed.

How long will my order take?

LDX confirms the schedule after reviewing the design, materials, quantity and sample needs. Production and shipping are separate stages.

Can I change a design after approval?

Ask LDX to review the change before it is made. A change may affect materials, pattern work, cost and the schedule.

Discuss your custom brief with LDX

LDX develops custom clothing in Sialkot, Pakistan. Share your references, measurements, quantity, budget, target date and destination to discuss the next step.

Request your custom quote →

Pricing and quote scope · How to order · Explore the related collection

Questions or corrections? Contact LDX with this page URL. Your approved specification and written order terms govern your project.

Custom clothing planning guides

LDX GUIDE

Preparing measurements for custom clothing

Use a flexible tape, consistent units and the measurement list agreed for your design. Record body measurements separately from finished-garment dimensions and shoe height.

LDX GUIDE

Custom design, made-to-measure and alterations

Custom design changes the garment brief; made-to-measure adapts fit; alterations modify an existing garment. Tell LDX which result you need so the project can be scoped correctly.

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