5 / 5
10/10 review on my wedding dress and also a LDX customer support
I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
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I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
