Historical reviews supplied by LDX. Business-name mentions are updated to LDX; reviewer names, dates and ratings remain as supplied.
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Hannah
★★★★★★★★★★5 / 5
10/10 review on my wedding dress and also a LDX customer support
I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
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I cannot say enough good things about my experience with LDX, and especially Alessandra in Customer Support! She was absolutely wonderful to work with and made the entire process so easy. I had ordered four dresses (two styles in two different sizes) and as soon as the first one arrived, I knew it was the one! Unfortunately, the other three were already on their way, and it was too late to cancel them. Alessandra was so incredibly helpful and made returning them completely stress-free. She even waived all three return fees, sent me the labels and instructions, and took care of everything for me. She was always SO fast to respond, and every email was genuinely kind...
S
Selene
★★★★★★★★★★5 / 5
I highly recommend LDX
My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one.
The quality is so great and the price is amazing, the shipping process was pretty easy and fast!
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My experience with LDXwas fantastic! I got the try on at home dresses and I just ended up getting the perfect one.
The quality is so great and the price is amazing, the shipping process was pretty easy and fast!
I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...
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I had such a fantastic experience with LDXand couldn’t be happier with both the dress and the customer service! The dress itself is absolutely beautiful. The quality is excellent, it feels very well made, and the color looks exactly like it did in the photos online. I was genuinely impressed when it arrived. What really made my experience exceptional, though, was the customer service. You initially connect through the AI support, but you can easily request to speak with a real person. I was then connected with an absolutely wonderful customer service representative who went above and beyond to help me with my situation. She was incredibly kind, understanding, accommodating, and genuinely committed to finding a...
Practical guidance for your next garment: planning, measurements, sampling and finishing. Choose a category to connect the advice with relevant designs and services.
Denim
Preparing a Custom Denim Fit and Finish Brief
Denim development combines silhouette, fabric and finishing decisions. Share a reference for each instead of expecting one photo to define them all.
Start with one essential design feature, a clear scope and a written quote. LDX has selected starting options under US$100; complex designs are quoted individually.
Use a flexible tape, consistent units and the measurement list agreed for your design. Record body measurements separately from finished-garment dimensions and shoe height.
Custom design changes the garment brief; made-to-measure adapts fit; alterations modify an existing garment. Tell LDX which result you need so the project can be scoped correctly.
