LDX / PROJECT INFORMATION

Shipping & Delivery

Updated 12 November 2026

Shipping is quoted for your order

Confirm the delivery country, full address, parcel details, shipping service and shipping charge with LDX before paying for an order. Shipping is included only if the accepted quotation expressly says so.

Production and transit are separate

Production time is separate from courier transit time. A production estimate is not a promised arrival date. Confirm sample approval dates, production timing and the expected dispatch date for your specific project.

International shipments

Confirm who is responsible for customs clearance, import duties, taxes and any delivery restrictions in your written order terms. Do not assume that a quoted shipping charge includes these amounts. Carrier and customs delays can affect delivery.

Dispatch and delivery concerns

Ask the team for dispatch details and available tracking when the shipment is sent. If a parcel is delayed, damaged or incomplete, contact Sales@ldxstores.com with the order reference and supporting details so the team can investigate with you and the carrier.